This GDPR (General Data Protection Regulation) compliance page outlines how we collect, process, store, and protect your personal data in accordance with European Union data protection laws. As a SaaS service provider, we are committed to maintaining the highest standards of data privacy and security. We understand that trust is the foundation of our relationship with you, and we take our responsibilities under GDPR seriously. This page provides transparent information about our data practices, your rights as a data subject, and how we ensure compliance with all applicable data protection regulations. Whether you're a customer, visitor, or user of our services, this information is designed to help you understand exactly how your personal data is handled.
What is GDPR?
The General Data Protection Regulation (GDPR) is a European Union law designed to safeguard the personal data of individuals living in the EU. It establishes clear requirements for how personal information must be stored, accessed, processed, and transferred online. These rules guide our own data-handling practices, ensuring the privacy of both our customers and the customers whose information is shared with us for processing.
As an address-metadata provider, we receive visitor address details in order to match them with the information already stored in our database and deliver accurate, relevant data back to you. During this process, we briefly receive IP address information. Under the GDPR, an IP address is considered personal data because it can be linked to an individual through an internet service provider’s logging and billing systems.
Am i still protected by your GPDR if i don't live in Europe?
Despite this limited and temporary access, your data and the data you entrust to us, remains fully protected under our GDPR-compliant policies. We apply the same rigorous data-protection standards to all users, regardless of their location, and we honor the same rights to data access, portability, and deletion for every customer. Our commitment is simple: everyone deserves the highest level of privacy, transparency, and control over their personal information.Controller Information and Contact Details
We are Rapid Foundry LTD, operating as a data controller for the personal information we collect through our SaaS platform. Our registered office is located at [Company Address], [Country], and we are registered under company number [Registration Number].
How to Reach Us
For any questions, concerns, or requests regarding your personal data or our GDPR compliance practices, you can contact us through the following channels:
- Privacy Email: [email protected]
- Support Email: [email protected]
- Mailing Address: [Full Company Address with Postal Code]
- Data Protection Officer: [DPO Name], [[email protected]] (if applicable)
What data we collect
When you use our services, we automatically collect certain technical and usage information:
- Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
- Usage Data: Pages visited, features accessed, actions taken, time spent on pages, click patterns, session duration
- Log Data: IP address, access times and dates, error logs, API calls, server requests
- Location Data: Approximate geographic location derived from IP address (country and city level)
- Performance Data: Application performance metrics, error rates, response times, system health indicators
Why and on what legal basis we process data
We process your personal data to fulfill our contractual obligations when providing our SaaS services to you. This includes:
- Creating and managing your account
- Providing access to platform features and functionalities
- Processing payments and managing billing
- Delivering customer support
- Communicating service updates and changes
Without this data, we cannot provide our services to you.
Consent
For certain processing activities, we rely on your explicit consent:
- Sending marketing and promotional communications
- Using non-essential cookies and tracking technologies
- Processing special category data (if applicable)
- Sharing data with third parties for marketing purposes
You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Who we share data with, third-party processors
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted partners and service providers under strict conditions and appropriate safeguards.
International transfers of personal data
As a global SaaS provider, we may transfer your personal data outside the European Economic Area (EEA) to countries that may not provide the same level of data protection as your home country. We ensure that all international transfers comply with GDPR requirements.
Data retention, how long we keep data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, meet legal requirements, and resolve disputes.
Data storage and security
Protecting your personal data is our top priority. We implement industry-leading security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
Security and Fraud Prevention
- Monitoring for suspicious activities and security threats
- Detecting and preventing fraudulent transactions
- Investigating security incidents and breaches
- Implementing and maintaining security measures
- Protecting against unauthorized access
- Ensuring compliance with security standards
Your GDPR rights
- Right of access, to request a copy of personal data
- Right to rectification, to correct inaccurate data
- Right to erasure, to request deletion of personal data in certain cases
- Right to restriction of processing
- Right to data portability, to receive data in a structured, commonly used format
- Right to object, to processing based on legitimate interests or direct marketing
- Right to withdraw consent at any time, when processing is based on consent
Cookies and tracking technologies
Our platform uses cookies, web beacons, pixels, and similar technologies to provide functionality, analyze usage, and personalize your experience.
Cookie Categories and Purposes
- Strictly Necessary Cookies: Essential for authentication, security, and basic platform operation. These cannot be disabled as they are required for the service to function.
- Functional Cookies: Remember your preferences, settings, and choices to provide enhanced, personalized features.
- Performance Cookies: Collect information about how you use our platform to help us improve performance and user experience.
- Analytics Cookies: Help us understand user behavior, measure effectiveness, and identify areas for improvement.
- Marketing/Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. Require explicit consent.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages, such as:
- Analytics providers (e.g., Google Analytics)
- Social media platforms (e.g., LinkedIn, Twitter)
- Advertising networks
- Customer support tools
These third parties have their own privacy policies governing how they use information collected through their cookies.
Managing Your Cookie Preferences
You can control cookies through multiple methods:
- Cookie Consent Tool: Use our cookie preference center (available on first visit and in your account settings) to enable or disable specific cookie categories
- Browser Settings: Most browsers allow you to refuse or delete cookies. Note that disabling essential cookies may affect platform functionality
- Opt-Out Tools: Use industry opt-out tools like the Network Advertising Initiative or Digital Advertising Alliance opt-out pages
- Do Not Track: We respect browser Do Not Track signals for marketing cookies